x Close
x Close
Integration | Marketing | Customer Communications | Personalization | INTOUCH
Organizations of all types are using more technology today in day-to-day operations than ever before. Marketing and communication professionals have not sat idly by as they now incorporate sophisticated software to segment and communicate with their audience.
Integration | Customer Experience | Customer Communications | Omni-channel | INTOUCH | Employee Experience | Cloud
Over the last few years, many more use cases and workloads have shifted to software as a service (SaaS) solutions. In some cases, business leaders are seeking a tool easier to pay for and use, while IT professionals are calling for more flexible deployment options. Striking the right balance can be difficult.
Technology | INTOUCH | Digital Transformation | Cloud
Your digital transformation requires a carefully planned and well-executed strategy driven by a deep understanding of your audience. You gain more leads, referrals, and customers when folks feel like you understand them and their needs.
Technology | INTOUCH | Digital Transformation | Cloud
Digital Age as we make the transition into the Fourth Industrial Revolution. The legacy model of spending years developing software can no longer keep pace with the rabid appetite generated by the app-of-the-day mindset. We need lean, lightweight, portable components.
Customer Experience | Customer Communications | INTOUCH | Digital Experience | Employee Experience | Digital Transformation
Customers no longer have to drive to brick and mortar stores as often. They’re online interacting with multiple platforms. The challenge for many businesses is in balancing the need for meeting customer demand with profitability, where digital transformation puts businesses ahead of the game.
Customer Experience | Customer Communications | Data | INTOUCH
Customer experience, or CX, has become one of the hottest topics in business today. However, like many words, when thrown around too much, they can lose their meaning.
