Communications
Everything you need to know about customer communications and customer experience!
Customer Experience | Customer Communications | Data | Security | Compliance
By:
John Zimmerer
February 23rd, 2017
In a previous post, Security Overview: Cloud-Based Customer Communications Management, we gave you a quick summary of each of the security layers: physical, network, operating system (OS), database and application. Let’s take a closer look at cloud-based CCM security at the application level, which includes handling of customer data.